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  YourCITI Navigating Change

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  C0.0 Overview

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  C1.1 Buy into the vision

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  C1.2 Lead the change

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  C1.3 Communicate to make change wanted

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  C2.1 Adopt change

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  C2.2 Manage business impacts

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  C3.1 Committed to the new BAU

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  C3.2 Shared value system embedded

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  C4.1 Shape the vision

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  C4.2 Create change mission

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  C4.3 Build the business case

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  C4.4 Evaluate leadership and culture

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  C4.5 Assess change capability and readiness

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  C5.1 Delivery goal setting

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  C5.2 Initiate change governance

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  C5.3 Identify sponsors

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  C5.4 Form core team

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  C6.1 Change delivery architecture

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  C6.2 Set business milestones

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  C6.3 Monitor impacts

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  C6.4 Boundary setting and management

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  C6.5 Prepare the business for change and engage

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  C6.6 Manage reactions

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  C6.7 Manage conflict

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  C7.1 Delivery phase planning

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  C7.2 Run delivery project and work packages

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  C7.3 Handover, close projects and review

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  C8.1 Clear business ownership of BAU

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  C8.2 Reward application of the new

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  C8.3 Deliver stakeholder value

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  C8.4 Discard remnants of the old

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  C9.1 Continuum of support into BAU

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  F5.4 Close foundation and intermediate assessment

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  F5.3 Close down reviews

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  F5.2 Handover

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  F5.1 Close down

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  F5.0 Project close

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  IN4.13 Execution intermediate – assessment

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  F4.6 Execution – Foundation level assessment

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