Helping individuals, teams, and the organisation transition from old ways of working to new behaviours, processes, and practices. Successful change is not achieved when a solution is delivered; it is achieved when people actively use and embrace the new ways of working in their day-to-day activities. This topic explores how organisations can support adoption by providing the right structures, tools, guidance, and reinforcement, while monitoring progress and addressing barriers to ensure the intended benefits of change are realised. By the end of this topic you will be able to:
- Explain the importance of adoption in achieving the intended outcomes and benefits of change
- Identify the structures, processes, and support mechanisms required to help people embed new ways of working
- Assess the effectiveness of adoption activities and recognise actions that can improve uptake, commitment, and sustained use of the change.
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