Quality

In this lesson we discuss:

Project quality management is the discipline that is applied to ensure that both the outputs of the project and the processes by which the outputs are delivered meet the required needs of stakeholders. Quality is broadly defined as fitness for purpose or more narrowly as the degree of conformance of the outputs and process.

At the end of this lesson you will be expected to know the following learning outcomes:

11.1 Explain what is meant by quality planning
11.2 Differentiate between quality control and quality assurance