Stakeholder and communication management

In this topic we discuss

Understand stakeholder engagement and communication management as the ability to work with people internally and externally to achieve intended outcomes.

Learning outcomes

1. Understand the relationship between stakeholder analysis, influence and engagement.
2. Understand the relationship between stakeholder analysis and an effective communication management plan.
3. Understand the benefits to a project of a communication plan.
4. Understand the importance of managing stakeholder expectations to the success of the project.
5. Know the range of communication methods available – and – Understand the importance of tailoring messaging to meet stakeholder requirements.
6. Know the factors which can positively or negatively affect communication.