In this topic we discuss

Understand diversity and inclusion as the ability to build and maintain an inclusive environment that embraces a diverse culture.

Learning outcomes

  1. Knowledge of diversity, including characteristics which may cause a person to be treated less favourably, such as: age, disability, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
  2. Understand why incorporating diversity into all parts of a project, from team members to customers, is a factor in creating a positive working environment – and – Understand the importance of embracing diverse thinking in teams as a means of generating innovative solutions.
  3. Understand how conscious and unconscious bias can affect actions – and – Know how to treat people fairly, including adapting behaviours to support individuals’ needs and facilitate their contributions.