YourCITI Navigating Change

Realisation

In the CITI Change Diamond™, “Realisation” focuses on ensuring that the intended benefits of change are achieved, measured, and sustained over time. It brings together benefits management, performance measurement, continuous improvement, and organisational learning to confirm that change is delivering the expected value. By tracking outcomes against objectives and embedding lessons learned into future initiatives, Realisation helps organisations maximise return on investment, reinforce successful behaviours, and ensure that change delivers lasting strategic and operational benefits.
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    Clear business ownership of BAU

    Ensuring that responsibility for sustaining and improving the outcomes of change is fully transferred from the project team to the operational business. Realising benefits requires…
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    Reward application of the new

    Reinforcing and sustaining desired behaviours by recognising and rewarding the successful adoption of new ways of working. People are more likely to embrace and maintain…
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    Deliver stakeholder value

    Ensuring that the benefits promised by the change initiative are realised by those who matter most. Different stakeholder groups often have different expectations, priorities, and…
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    Realisation

    Ensuring that the outcomes and benefits envisioned at the start of the change journey are achieved and sustained. While delivery introduces the change, realisation confirms…
  • 0 Topics

    Clear business ownership of BAU

    Ensuring that responsibility for sustaining and improving the outcomes of change is fully transferred from the project team to the operational business. Realising benefits requires…
  • 0 Topics

    Reward application of the new

    Reinforcing and sustaining desired behaviours by recognising and rewarding the successful adoption of new ways of working. People are more likely to embrace and maintain…
  • 0 Topics

    Deliver stakeholder value

    Ensuring that the benefits promised by the change initiative are realised by those who matter most. Different stakeholder groups often have different expectations, priorities, and…
  • 0 Topics

    Realisation

    Ensuring that the outcomes and benefits envisioned at the start of the change journey are achieved and sustained. While delivery introduces the change, realisation confirms…

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    Navigating change is one of the most demanding challenges organisations face. In a world of evolving technologies, changing customer expectations, economic uncertainty and increasing complexity,…
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    Buy into the vision

    Creating a compelling and credible picture of the future that people can understand, believe in, and support. It helps stakeholders connect the change to the…
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    Critical role leaders play in creating commitment, confidence, and momentum for change. Effective change leaders do more than sponsor initiatives; they provide direction, demonstrate visible…
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    Communicate to make change wanted

    Creating understanding, trust, and commitment through effective communication. Change is more likely to be embraced when people understand why it is happening, how it aligns…

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