In the CITI Change Diamond®, “Overview” provides a holistic view of the change landscape, helping organisations understand how the different facets of change work together to create successful and sustainable outcomes. It brings together strategic intent, organisational readiness, delivery capability, people adoption, and benefits realisation into a single integrated framework. By exploring each facet of the diamond, organisations can identify strengths, address gaps, and develop a balanced approach that ensures change is both wanted by those affected and effectively delivered to achieve lasting value.