Our PRINCE2 qualification distance learning is aimed at ensuring you are sufficiently familiar with PRINCE2 processes, themes, principles, project environment and vocabulary so as to successfully achieve the foundation certification. Additionally, you will receive guidance and advice on how best to apply the learning and, where appropriate, tailor the method to best effect within your own projects.
PeopleCert (the accreditation awarding body) have made it mandatory to purchase an official Managing successful projects with PRINCE2 digital manual with all examinations, this will be supplied when you purchase an examination. Please be aware that you will be required to take your examination within 12 months of purchase.
We recommend that when you have completed at least 15 hours of distance learning you can consider booking your examination.
However, different people have different learning styles and speeds, so we will not push you to take the PeopleCert examination on any given date – or impose cut-off dates on the distance learning. We have found this to increase delegate stress levels and negatively affect pass rates.
The PRINCE2 Foundation examination format is closed book, unlike the Practitioner which is open book. You will be faced with 60 multiple choice questions, of which 33 correct answers are required. This makes the pass mark 55% – which you must achieve within one hour.
We normally recommend 15 hours of self-study before taking the official examination – after completing the mock which is a good indicator of exam readiness.
We aim to provide a high quality service that meets the needs of our clients. We want to improve our services and do better for our clients, and need your feedback to do this.
If you are not satisfied, please let us know. The best place to start is to speak directly to the person you have already been dealing with. If you still feel the situation is not resolved, please email operations@citi.co.uk
We aim to resolve complaints as quickly as possible, and learn from them to make sure they don’t happen again. If you are not able to sort out the problem in this way you can make a formal complaint complaints@citi.co.uk
If your complaint is related to your examination, the course syllabus, or your examination results, please refer to the PeopleCert complaints and appeals process:
https://www.peoplecert.org/terms-of-service-and-privacy-policy#complaint-management-policy
